Privacy Policy

Introduction

Welcome to Launchific LLC! Your privacy is critically important to us. Launchific LLC is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or engage with our services. It also describes your rights and choices regarding your information.

By using Launchific LLC's services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our services. We encourage you to read this policy carefully to understand our practices and how we manage your data.

Scope

This Privacy Policy applies to all data collected through our websites, mobile applications, and other online services (collectively, the "Services"). It applies to customers, consumers, businesses, and any other users of our Services, including those in B2B, B2B2C, and B2C contexts.

Key Terms

• "We," "our," or "us" refers to Launchific LLC.
• "You" or "your" refers to the user of our Services.
• "Personal Data" refers to any information that identifies or can be used to identify a person, directly or indirectly.
• "Processing" refers to any operation or set of operations performed on Personal Data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the Services or by other means, such as email. We encourage you to review this policy periodically for the latest information on our privacy practices.

If you have any questions or concerns about this Privacy Policy, please contact us at Click to reveal privacy email or using the information provided in the Updates & Contact Info section below.

1. What Data We Get

We collect various types of information in connection with the services we provide. The data we collect depends on how you interact with us and use our Services.

Personal Data

When you use our Services, we may collect the following types of Personal Data:

• Contact Information: Name, email address, phone number, and postal address.
• Account Information: Username, password, and other information used to access your account.
• Profile Information: Profile picture, job title, industry, and other details you choose to provide.
• Payment Information: Credit card details, billing address, and other payment-related information.
• Business Information: Information related to your business (company name, size, industry, job roles).
• Communication Data: Content of messages, emails, or other communications you send us.

Usage Data

We collect information about your use of our Services, including:

• Device Information: IP address, operating system, browser type, and device identifiers.
• Log Data: Details of your interactions with our Services (pages viewed, features used, date/time of visits).
• Location Data: Information about your location when you use our Services, if you choose to provide it or have set your device to share it.
• Cookies & Tracking: Data through cookies, web beacons, and other tracking technologies.

Learning Data (If Applicable)

• Course Progress: Courses started, completed, or in progress.
• Performance Metrics: Scores, assessments, and other performance data.
• Activity Data: Interactions within courses, time spent, discussions, tasks completed.

Survey and Feedback Data

• Survey Responses: Answers to surveys we conduct.
• Feedback: Comments, suggestions, and other feedback about our Services.

Reports and Analytics (If Applicable)

• User Activity Reports: Data on user engagement, completion rates, and usage metrics.
• Performance Analytics: Aggregated performance data to assess training effectiveness.

Sensitive Data

We generally do not collect sensitive personal data (e.g., race, religion, sexual orientation, health information) unless necessary and with your explicit consent.

Data from Third Parties

• Service Providers: Data from third-party services you use to log in or integrate with our Services.
• Business Partners: Data from partners we collaborate with.
• Publicly Available Sources: Data from public databases or social media platforms.

Aggregated & Anonymized Data

We may collect, use, and share aggregated and anonymized data (statistical or demographic) for any purpose. This data cannot be used to identify you personally.

2. How We Get Data About You

We collect data about you in several ways to provide, maintain, and improve our Services.

Data You Provide Directly

• Create an account
• Use our Services (e.g., engaging with modules, tasks)
• Make a purchase (payment data)
• Communicate with us (emails, phone)
• Complete surveys or feedback forms

Data We Collect Automatically

• Usage Data (pages visited, features used, etc.)
• Device Information (IP address, browser, OS)
• Cookies and Tracking Technologies

Data from Third Parties

We may receive data from service providers, business partners, and publicly available sources. We also use analytics tools that gather data like IP addresses, usage patterns, and more.

3. What We Use Your Data For

We use the data we collect for various purposes to operate, provide, improve, and protect our Services.

• Providing & Improving Services: Account management, customer support, personalization, and performance analytics.
• Communication: Customer support, service updates, promotional materials (unless opted out).
• Security & Compliance: Monitoring for fraud, legal obligations, dispute resolution.
• Business Operations: Data analysis, research, business planning, and reporting/analytics for clients.
• Surveys & Feedback: Gathering input to enhance our offerings.
• Aggregated & Anonymized Data: For research, analysis, and marketing.

4. Who We Share Your Data With

We share your data with third parties only as described in this Privacy Policy or as required by law.

Service Providers

We share data with payment processors, hosting providers, customer support, analytics providers, and marketing partners.

Business Clients (If Applicable)

We may share usage reports and analytics with business or enterprise clients.

Legal & Compliance

• To comply with laws or governmental requests
• To protect rights, property, or safety of Launchific LLC or others
• To enforce our policies or address disputes

Business Transfers

If we undergo a merger, acquisition, or sale of assets, your data may be transferred.

Aggregated & Anonymized Data

We may share aggregated/anonymized data for research, marketing, or other legitimate purposes.

With Your Consent

We may share data when you explicitly consent to it.

5. Security

We take the security of your data seriously and implement measures to protect it. However, no method of internet transmission or storage is completely secure.

Security Measures

• Encryption for data transmissions
• Access controls restricting who can access information
• Secure servers and networks
• Regular security audits

User Responsibilities

• Keep login credentials confidential
• Use strong, unique passwords
• Monitor account for suspicious activity
• Keep software/devices updated

Data Breach Response

We will notify affected users and authorities (where required) in the event of a data breach.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

• Access (request a copy of your data)
• Rectification (correct inaccuracies)
• Erasure ("right to be forgotten")
• Restriction of processing
• Data portability
• Objection to certain processing (e.g., direct marketing)
• Withdraw consent (where processing is based on consent)

To exercise your rights, please contact us using the info in Updates & Contact Info. We may require identity verification. You can also lodge a complaint with your local data protection authority if unsatisfied with our response.

7. Jurisdiction-Specific Rules

Different data protection laws may apply depending on your location. We aim to comply with all relevant regulations.

European Economic Area (EEA) & United Kingdom (UK)

We adhere to the GDPR. We process your data under legal bases such as consent, contract performance, legitimate interests, or legal obligations.

California, USA

• Right to Know: Request info on categories/pieces of data, sources, purposes, and sharing.
• Right to Opt-Out: We do not sell personal data, but you may opt out if that changes.
• Right to Non-Discrimination: We will not discriminate against you for exercising CCPA rights.

Nevada, USA

Nevada residents may opt out of the sale of personal information. We do not currently sell personal data.

Australia

Under the Australian Privacy Principles (APPs), you may request access to and correction of your data. We take steps to ensure overseas recipients handle data in accordance with the APPs.

Users Outside of the U.S.

Your data may be transferred to, stored, and processed in the U.S. or other countries with different data protection laws. By using our Services, you consent to such transfers in accordance with this policy.

Other Jurisdictions

If your local laws grant additional rights not listed here, we will respect those where applicable.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your use of our Services, enhance your experience, and provide personalized content or advertising.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help recognize your device and remember preferences or login status.

Types of Cookies We Use

• Essential Cookies: Necessary for our Services to function
• Performance Cookies: Collect data on how you use our Services
• Functionality Cookies: Remember choices to enhance your experience
• Targeting/Advertising Cookies: Deliver relevant ads and measure ad effectiveness

Other Tracking Technologies

• Web Beacons: Tiny graphics in emails or webpages
• Pixels: Track behavior across our site and elsewhere

Your Choices

• Manage cookies via browser settings
• Use opt-out tools for interest-based advertising
• Note: Our Services do not currently respond to "Do Not Track" signals

Disabling cookies may affect certain features of our Services.

9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

Retention Periods

• Account Information: While your account is active and thereafter for a reasonable period
• Transaction Data: For tax, financial reporting, or legal obligations
• Learning Data (If Applicable): While in use + reasonable timeframe thereafter
• Communication Data: As needed for support or improvements
• Survey/Feedback Data: As needed to analyze and act on feedback

Deletion

When data is no longer needed, we securely delete or anonymize it. You can request deletion, which we will honor unless legally required otherwise.

10. International Data Transfers

Launchific LLC operates globally, and your personal data may be transferred to countries with different data protection laws than your own.

Data Transfers to the United States

Our primary servers and operations are in the U.S. By using our Services, you consent to the transfer of your data to the U.S.

Data Transfers to Other Countries

We also transfer data to other countries where our affiliates or service providers are located, under appropriate safeguards (e.g., standard contractual clauses).

11. Third-Party Links

Our Services may contain links to third-party websites or services not operated by us. We are not responsible for their privacy practices or content. We encourage you to review their policies before providing any personal data.

12. Children's Privacy

Our Services are not intended for children under 13, and we do not knowingly collect data from them. If we discover such data, we delete it promptly.

For EEA/UK residents, our Services are not intended for children under 16 without parental consent. If collected inadvertently, we will delete such data.

13. User Responsibilities

• Keep login credentials secure
• Provide accurate and up-to-date information
• Report suspicious activity immediately
• Follow our Terms of Service and respect others' privacy

14. Updates & Contact Info

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we do, we will update the "Last Updated" date and notify you where appropriate.

How to Contact Us

If you have any questions about this Privacy Policy or our data practices, or wish to exercise any of your rights, please contact:

Launchific LLC
Email: Click to reveal privacy email
Address: Click to reveal company address

Reporting Concerns

If you have concerns about our privacy practices, please contact us first. If you are not satisfied, you may lodge a complaint with your local data protection authority.

Thank you for trusting Launchific LLC with your personal data. We are committed to protecting your privacy and ensuring the security of your information.